Support

Questions or bugs? Email us. A real person reads every message.

atc@t5s.io
Email us

Or tap Send Feedback in the app’s Settings.

Where do I get it?

It’s on the App Store for iPhone and iPad. Apple Watch comes with PRO.

What is free?

San Diego is free to play, the whole shift. PRO adds everything else.

What does PRO add?

Four more airports: Austin, Palm Beach, Pittsburgh and Seattle. Busier shifts, weather and emergencies, and a new shift every day. The other themes, and Apple Watch. It’s a yearly subscription you can share with your family. New subscribers get the first month free.

How do I restore or cancel PRO?

Restore: open Settings, tap PRO, then tap Restore. Cancel: go to your Apple Account settings, then Subscriptions.

Can I get a refund?

Apple handles refunds at reportaproblem.apple.com.

Does the game collect my data?

No. There’s no account and no server. Read the privacy policy.